Automotive Guest Services Specialist
We exist to serve because you deserve better. Curious? Read on.
Join Our Team as an Automotive Guest Services Specialist
Come join our industry-leading company as an automotive guest services specialist and experience these benefits:
Rewards:
- Monday thru Friday workweek, 7:30am to 5:30pm
- Full or Part Time Hours
- $16–18/HR
- Great Health, Vision, and Dental plans (individual and family)
- Generous PTO Plan
- Paid Holidays
- 401(k) with an aggressive match starting after 60 days — no one-year waiting period. We want to get you to your retirement goals as quickly as we can.
- Closed Weekends to Spend Time with Family and Friends
- Paid Training
- Advancement Opportunities
- Friends, Family, and Employee discounts
- Paid Uniforms
- Team Member Appreciation and Recognition Events
- An Award-Winning Workplace Culture
We are always hiring automotive guest services specialists to support our growing customer base!
Reputation:
- Employee-first company
- 52 years strong with 6 locations — Brookfield, Grafton, Hartland, Muskego, New Berlin, and Oconomowoc
- Committed to creating exceptional experiences for our team members to thrive
- We live our mission of “we exist to serve because you deserve better” daily
- Our core values of family, integrity, hospitality, growth, professionalism, and initiative influence all that we do and how we conduct ourselves
- Passionate about elevating the automotive repair industry — as a workplace setting and a customer experience
- Invested in success — technology, training, and a dedicated Business Development department that brings in quality customers who can and want to maintain their vehicles
If you want to work for a company that respects and appreciates its employees, apply today and join our automotive guest services specialist team!
Automotive Guest Services Specialist Responsibilities:
- Provide world-class customer service to every guest
- Shuttle customers to their destination in a company-provided vehicle
- Pick up and deliver parts as needed
- Wash vehicles, wipe down interior surfaces, and vacuum
- Ensure customer vehicles are clean and ready for delivery or pick-up
- Monitor and communicate loaner car service needs
- Help maintain the facility’s professional appearance and hospitality standards
- Stock and organize inventory supplies
Automotive Guest Services Specialist Requirements:
- Possess a valid Driver’s License
- Utilize company-provided safety equipment and follow safety procedures
- Maintain a clean, professional, and safe work area and appearance
- Operate with a high level of energy, positive attitude, and excellence
- Possess a hunger to learn, help, and improve through coaching
We are always growing our automotive guest services specialist team — apply today!
- Department
- Shop Support
- Locations
- Grafton
Colleagues
Grafton
Our Culture
At Silver Lake Auto we take great pride in creating an exceptional workplace experience for our team members to thrive.
Work-life balance is our award-winning culture. Family is more than just a word around here. It's who we are.
We're looking for growth-minded, innovative, and caring professionals who want to help elevate and transform the auto repair industry. Does this sound like you? Apply for an opportunity below.